SUPPORT


"At ADJ, we set ourselves apart by providing exceptional Total Support to our customers, ensuring a positive experience with our brand before, during, and after the sale."

 


When it comes to lighting equipment, ADJ sets itself apart from other manufacturers by providing exceptional support. Our commitment to Total Support is something we take pride in at ADJ. We guarantee peace of mind for our customers before, during, and after the sale, with customer service being our top priority.

Our team of well-trained and positive customer service professionals is dedicated to anticipating and solving problems before they arise. We understand the importance of building trust with our customers and strive to ensure that your experience with the ADJ brand is a positive one. We believe in direct communication, which is why we offer support via phone, email, fax, or through our online forum.

 

Technical Customer Support: +31 (0) 45 546 85 30

Fax: +31 (0) 45 546 85 99

E-mail: support@adj.eu

Technical Information E-mail: support@adj.eu

Software Updates: support@adj.eu 

Business Hours: 8:30 to 17:00 (CET)

 

ADJ General Terms & Conditions / Warranty Information

 

Useful Links

Use our contact form to get in touch with us. We will make sure that your question will
be led to the correct contact person and your case will be answered as soon as possible.

Visit the ADJ Parts Shop for purchasing spare parts of the ADJ products.
This is available for ADJ customers and for ADJ products endusers.

Visit the official ADJ Lighting User Group on Facebook for fans and users of
ADJ Lighting to share their product reviews, ideas, event photos, views, etc. 

Official ADJ group for the MyDMX GO app and hardware. This group is only
for the discussion of the MyDMX GO App and Hardware and profile support

Official ADJ Airstream Link Support Facebook group.
This group is for the discussion on the ADJ Airstream LINK App.

Official ADJ Airstream DMX Pro Support Facebook group. This group is for
discussions on the 4 Stream DMX Bridge and the Airstream DMX PRO App.

Official ADJ Airstream Bridge User Discussion Group on Facebook. Check this group
for all FAQ's and user tips on the Airstream Bridge and the Airstream DMX App.

Unofficial ADJ MyDMX / Daslight DVC4 User Discussion Group on Facebook.
Check this group for all infos and tips on the MyDMX 3.0 software.

Sign in to the ADJ Forum to discuss product features and
share experiences with other users of ADJ products.

Download the ADJ Teamviewer Quicksupport app (download and install
this tool only on request of the ADJ Customer Support employee).